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Our Story

Alex Allen Properties is a small, family-run, quality student property business. It’s headed up by husband and wife team Alex and Becky, with two small helpers Jacob (3) and Imogen (1). Don’t be surprised if you see one or both of them tagging along with us every now and then.

We specialise in student lets in Swansea and our aim above all is to provide students with a quality product:

  • We want to give you a place you can call a home not just a house; each property is comfortable, modern, safe, clean and fully equipped.
  • We only have quality houses in our portfolio – we fully refurbish our houses from brand new plumbing, electrics and fire alarm systems to new kitchens, bathrooms and furniture; we want you to focus on enjoying your university experience. Don’t live in a problem property, live in an Alex Allen Property.
  • All of our properties are in perfect locations for students with easy access to university, buses, the beach, shops, pubs and restaurants.
  • We’re committed to providing you with superior customer service too.

We pride ourselves on being a landlord you can trust. We are not about cutting corners, prioritising our bottom line or having this as a side line business. Nor is Alex a landlord you can never reach or who ignores your problems or maintenance issues. This is our primary business and we are continually looking for new ways to provide you with a superior product and service and to better serve the students in Swansea.

Alex Allen

Alex is a qualified electrician and manages all of our property refurbishments and maintenance. He’s your first point of contact for any maintenance issues and is always on the end of the phone whenever you need help.

Becky Allen

Becky is in charge of our online presence, interiors and general admin. You can reach out to her with any general enquiries and she will be more than happy to help.

Maintenance

Alex is in Brynmill most days working on our latest refurb project, so can generally attend to any maintenance issues straight away. As mentioned we are all about quality, so if the problem cannot be suitably repaired or solved, we’ll organise a replacement as quickly as possible – no botch jobs here!

While Alex can resolve most issues himself if a specialist trade is needed to resolve an issue we will call in one of our trusted group of professionals that are familiar with all of our houses.

As mentioned we are always on the end of the phone when you need us, all we ask is that you report any maintenance issues to us promptly, so that we can get them sorted before they get any worse.

Alex is a great landlord! He’s reliable and approachable. Would highly recommend.

Amber

MALVERN

Going into my third year of renting from Alex and he is a great landlord, sorts any little problems ASAP nothing is left unsorted. House is great too, newly furnished to a high standard couldn’t ask for more!

Sam

MALVERN